What to Expect – Step-by-step

Start by booking a consultation—this can be done over the phone or in person at our showroom. Have your Pinterest board ready, bring any swatches you might have, etc.

After the consult, you’ll receive a customized estimate. This is your opportunity to review and make any edits.

Once you're happy with the selections, I’ll send over your invoice and you can head on over to the website to fill out your contract.

To reserve your rentals, you will need to submit a 50% non-refundable deposit and complete the signed contract. Once both are received, your date and items are officially booked.

You’re welcome to make changes along the way—just reach out directly and we’ll update your order as needed.

 • Final rental counts are due 3 weeks before your event 

 • Final payment is due no later than 14 days prior to your event date

We'll arrive for setup and teardown at the agreed-upon times, or you can pick up and drop off your rentals at our warehouse during the scheduled windows. We’ll confirm all logistics with you in advance to keep everything smooth and stress-free.

After we’ve picked up the items from your venue or after you’ve dropped off your rentals with us, we’ll wash all items and inspect them. Damage deposits will be returned within 6 weeks of the items’ retrieval.